Privacy Statement for empirefloors.co.uk

empirefloors.co.uk has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for our website: empirefloors.co.uk.
Contact Information

Customer contact information is used to get in touch with the customer when necessary and for delivering the product. We use your e-mail address only when we are confirming your order or notifying you of the status of your order unless we have permission to send you updated information about Empire Floors to your email address. We also have put in place privacy protection control systems designed to ensure that your personal data including your billing and account information remain safe and private.

For those of you who opted in to join the Empire Floors email list, we do not make our email list available to other companies. We publish an email newsletter once a quarter full of informational articles about flooring products.

There is an "opt out" website link at the bottom of each newsletter if you decide that you do not want to receive any further issues.
Order Security

All online transactions in our store are handled with industry-standard Secure Sockets Layer (SSL) encryption via Sage Pay where you pay via our credit card at no additional charges.

This provides a secure online shopping environment for you, our valued customer. We also provide a telephone ordering service where you can call and order between 8am and 8pm 7 days a week by dialing 0845 900 5775.
 

Your Comments

Sometimes our customers are inspired to tell us about a purchase they made from Empire Floors and how that product has made a difference in their lives. We encourage this, as we love to hear from you, and your comments help us improve our service and product offerings. We occasionally share comments we receive via our website; rest assured, we do not publish any last names or specific address information that may identify you. We also take note of any problems that you may have encountered with a product or service and either get the problem fixed if possible or remove the product from our offerings. We will remove products from our store if the workmanship or quality is less than what we want to offer our customers.
Other Site Links

This site contains links to other sites. www.empirefloors.co.uk is not responsible for the privacy practices or the content of such websites.